DFAS INCOMPETENCE

Here is another quick example of DFAS incompetence. In December, a soldier transferred (not sure if that is the military term) from active reservist to active duty. Apparently, these are two different computer programs. The soldier has to fill out a ton of forms and DFAS is supposed to transfer all the information. The Soldier doesn't get paid the first paycheck because 30 days after submission of forms, the transfer is not completed. DFAS explains that it "takes time". In May, soldier again gets a surprise 0.00 amount due paycheck. DFAS explains that when the information was transferred, for some unknown reason the soldiers accumulated leave was not transferred into the system. Therefore, when the soldier took leave, a month prior, the days were taken out of his paycheck. *****Let me just say here....if this would have happened to me when I worked for the bank, I would have went to HR and sat in front of a human being and they would have made the necessary adjustments ON THE SPOT!!! ****The soldier was told by local DFAS that there was nothing that could be done for the current paycheck but they would try to have it fixed by the next paycheck. Oh well, whats another 2 weeks without pay? Mortgages, car payments, credit card companies....they don't mind, do they?